Parent Training and Information Center -  For parents of children with disabilities. To help them gain the knowledge and skills they need to be advocates for their children.



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Lay Advocacy


The Parent Training
and Information Center (PTIC) is a Program of theWestchester Independent Living Center (WILC) and its satellite office, Putnam Independent Living Services (PILS).
PTIC informs parents of children with special needs about their rights in the education system.
It provides training, advocacy, technical assistance, and information and referral services in Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, and Westchester counties.
Separate trainings and workshops are offered for professionals who work with children with disabilities and their families.

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PTIC is funded by the Advocacy Center in Rochester, NY through their Parent Training and Information Center grant.

Lay Advocacy Training

Lay Advocacy is a multi-session training series which prepares parents of children with disabilities to better advocate within the educational system for their own children and as a volunteer for other families, too. Lay Advocacy Training is offered free of charge to participants who are selected through an application process.

Topics to be covered include:

  • Fostering positive interaction between schools and families
  • Successful methods to approach CSE/CPSE meetings
  • Improving communication skills
  • Developing effective IEP or 504 plans
  • Accessing and interpreting school records
  • Learning about classification, evaluation, and placement options
  • Proven techniques to help parents having difficulty with the special education process
  • Supporting other parents by attending meetings and conducting phone consultations

Parents who complete the training may be asked to advocate for other families in the year following the training.


WILC Main Office
200 Hamilton Avenue, 2nd Floor
White Plains, New York 10601
(914) 682-3926 (Voice)
866-933-5390 (VP/TTY)
(914) 682-8518 (FAX)
Directions to WILC

Satellite Office PILS
1961 Route 6, 2nd Floor
Carmel, New York 10512
845-228-7457 (Voice)
866-933-5390 (VP/TTY)
845-228-7460 (Fax)
Directions to PILS

Yonkers Outreach Office
Pathways to Success
75 Riverdale Avenue
Yonkers, New York 10701
914-376-8600 (Voice)